Mon–Sat: 7:00 AM – 10:00 PM ·  24/7 Emergency Service Serving Greater Vancouver & the Fraser Valley (778) 785-1365
Glass repair questions answered

Glass Repair Questions, Answered

Costs, timelines, insurance, service areas — the honest answers to the questions we hear every day.

Do you offer free estimates?

Yes — every estimate is free, with a clear written price before any work begins. For straightforward jobs we can often quote from a photo and measurements you send by text or WhatsApp.

Are you really available 24/7?

Our emergency line is answered around the clock, 365 days a year. If your home or business is exposed because of broken glass, call any time and we'll board up and secure it. Scheduled (non-emergency) work runs Monday to Saturday, 7 AM to 10 PM.

How much does glass repair cost?

It depends on glass type, size and access. Single-pane repairs are the most affordable; double-glazed sealed units and tempered glass cost more but are still far cheaper than replacing entire windows or doors. You'll always get an exact written price first — no surprises.

Can you fix a foggy double-pane window?

Yes. Fog between the panes means the seal has failed. We replace the insulated sealed unit — not the whole window — usually in about an hour, restoring a clear view and proper insulation.

How long does a custom shower enclosure take?

After the free measure, fabrication typically takes about a week, and installation is usually finished in a few hours. We'll give you an exact timeline with your quote.

Do you work with strata buildings and high-rises?

Yes, high-rise glass replacement is a specialty. We're familiar with strata approval processes, building access rules and the safety requirements of working at height.

Do you bill insurance directly?

We provide detailed, insurance-ready invoices and photos of the damage, which makes claims much smoother. You pay us directly and your insurer reimburses you per your policy.

What payment methods do you accept?

We accept credit and debit cards, e-transfer and cash. Payment is due when the work is complete and you're happy with it.

What areas do you serve?

Our core same-day areas are Vancouver, Richmond, North Vancouver and West Vancouver. We also regularly serve Burnaby, New Westminster, the Tri-Cities, Delta, Surrey, White Rock, Langley, Abbotsford and Squamish.

Is your work guaranteed?

Yes. We stand behind our workmanship and the materials we install, and all safety glass meets building-code requirements. If something isn't right, we come back and make it right.

Still curious? Call (778) 785-1365 — a real technician answers, not a call centre.

Question we didn't answer?

Call or send us a message — we're happy to help, no obligation.

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